Legal
Privacy Policy
Your trust matters to us as much as our craftsmanship. This policy explains what information we collect, how we use it, and the choices you have.
Last updated: August 2, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, join our mailing list, or contact our support team. This may include your name, email address, phone number, shipping and billing address, and payment details.
We also automatically collect certain information when you use our website or mobile app, including device identifiers, IP address, browser type, and how you interact with our pages and products.
2. How We Use Your Information
- To process and fulfil your orders, including shipping and payment confirmation.
- To provide customer support and respond to your enquiries.
- To personalize your shopping experience, including product recommendations and virtual try-ons.
- To send updates about new collections, private events, and offers, where you've opted in.
- To improve our website, app, and services through analytics.
- To detect and prevent fraud, and to comply with legal obligations.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our website is used. You can control cookies through your browser settings, though disabling them may affect some site features.
4. Sharing of Information
We do not sell your personal information. We may share it with:
- Payment processors and logistics partners, solely to complete your order.
- Service providers who support our website, app, and marketing on our behalf.
- Law enforcement or regulators where required by applicable law.
5. Data Security
We use industry-standard safeguards — including encryption in transit and restricted access controls — to protect your information. No method of transmission or storage is completely secure, and we encourage you to use a strong, unique password for your account.
6. Your Rights & Choices
You may access, correct, or request deletion of your personal information, and you can unsubscribe from marketing emails at any time using the link in those emails. To make a request, please reach out through our Contact Us page.
7. Children's Privacy
Our website and app are not directed at children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal data, please contact us so we can remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last updated” date at the top of this page.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out via our Contact Us page.
This page is provided as a general template and does not constitute legal advice. Please have it reviewed by qualified legal counsel before publishing, to ensure it accurately reflects your data practices and complies with applicable law (e.g. India's DPDP Act, GDPR, or other regional requirements relevant to your customers).